Shipping
All orders will be shipped via UPS overnight delivery. Please be at home for this delivery, and begin acclimation as soon as possible. No DOA claims will be accepted for packages left unattended for several hours after delivery.
To coordinate a shipping date, we will reach out to you via SMS (or email, if no phone number was provided) after your order is placed. Most orders will be ready immediately, but cut to order frags may be held a week or so for quality assurance.
We may defer shipping to a later date if weather conditions are unfavorable, and will coordinate a delivery date as soon as the determination was made that the delivery will be held.
All corals will be bagged individually. Most frags will be secured to a small cup for their protection during transit. Some corals (especially larger fimbriaphyllia and euphyllia) will be floated upside down.
To coordinate a shipping date, we will reach out to you via SMS (or email, if no phone number was provided) after your order is placed. Most orders will be ready immediately, but cut to order frags may be held a week or so for quality assurance.
We may defer shipping to a later date if weather conditions are unfavorable, and will coordinate a delivery date as soon as the determination was made that the delivery will be held.
All corals will be bagged individually. Most frags will be secured to a small cup for their protection during transit. Some corals (especially larger fimbriaphyllia and euphyllia) will be floated upside down.